Let the patients and families, of whom we've been honored to provide
care for, share their feedback of the service we provide:
"I found the team to be loving and empathetic. They were good listeners,
patiently answering and calming fears; they were good communicators -respectful
of my time by always calling to confirm arrival times- treated her with
dignity- talked to her, not about her. They took away the fear and made
this a wonderful experience for both her and me! I am eternally grateful."
"Thank you so much for your wonderful service...Everyone was so wonderful
and supportive. Whenever we needed someone they were always there. The
caring and professionalism was wonderful. Our Mother was well taken care
of until the end. Thank you again for all your help and kindness."
"The entire process was just very easy and the staff was wonderful.
You touched our mother with sincere kindness. The memories we were able
to share with our mom during this time will forever be with us. Please
thank your outstanding staff. Bless them for having the kindest heart
to be able to come into homes and do the work they do. They were there
for our Mom and for us. This program is Our Guardian Angels."
"To Hospice Staff & Nurses, Thank you for your kindness and gentle
hands towards my husband. The care and heartfelt concern you showed towards
him provided me much relief and comfort. Your service was very much appreciated
and it will remain forever with me and my family."
"I want to thank Hospice and Private Duty for all the assistance and
care you gave my father...I couldn't have done this passing of my
father without your diligent care."
"I write to express our deepest gratitude for your team both individually
and cumulatively. Each member, both professional and volunteer, made a
real difference in Mom's final 8 1/2 months. Your St. Joe team is
the best of the best...Please make time to thank each of these people
on our behalf for jobs well done. We extend our sincerest gratitude to
you on St. Joseph Hospice team's behalf from [Mom's] family. May
your hospice ministry continue to enhance lives in those end stages as
it did for our Mom." -Randall H.
"I was fortunate enough to have home health therapy under the guidance
of Edie. I had my left knee replaced at St Joseph Hospital on September
8 and worked with Edie for the following three weeks… I was truly
amazed by Edie's dedication and genuine caring. She was supportive,
inspiring, motivating and challenging. She constantly watched my progress,
modeled exercises prior to my doing them…I honestly don't think
I would have progressed to the stage I am without her. She is an exceptional
therapist…I am blessed to have been able to work with her"
"The hospice care St. Joseph's Team rendered for my Mom was a
benchmark of best practices! My family was impressed with the thoroughness
and compassion with which you cared for Mom. She expressed her happiness
and sincerity for the hospice team. Thank you and blessings."
"Besides the excellent care, I was impressed with the level of true
caring attitudes expressed by all team members. The transition for my
wife and myself was smooth and easy. Thank all for their compassionate
loving and respectful attitudes."
"I received care for an IV PICC line – the nurses were very
good and knowledgeable. My nurse was the best and he had a great personality
and truly cared. The Pharmacy service was also excellent. The Pharmacist
was the best and she was always on top of things. And the gentleman who
delivered the drugs was also exceptionally pleasant and helpful."
"The care I have received from the staff at St. Joseph Home Health
is far superior to that of other agencies I have used in the past. Kudos
to Team #9, especially to the 2 nurses I had. And a shout-out to the other
2 nurses who came to my rescue when my regular nurses weren't available."
"Thank you so much for the loving care you gave my Mom. As you know,
she had the advantage of all the services you provide: Home Health, Private
Duty and finally Hospice. All of the services made such a difference in
her life and had such a positive impact. She had a long, hard journey,
but I know she is now at peace and with my Dad."
"My husband and I just wanted to tell you how very grateful we were
to have your Physical Therapist when my husband got out of the hospital
after knee surgery. The therapist was very professional, yet it felt as
if he were part of the family. The help that my husband received and the
feeling we had knowing the therapist was coming the next day when we were
concerned about something was priceless."
"I had the privilege of being helped as a patient by two of your outstanding
Home Health nurses. One of them helped me the longest and I really liked
her. She was always professional, kind, caring, and skilled in her work
and she had a sense of humor when appropriate. The other nurse only helped
me on 2 visits, but she also did a very fine job and was kind and caring.
I appreciated both of these nurses and they should be commended for doing
such an outstanding job for your organization. The next time that I should
need any kind of home healthcare services, I will contact your organization
and I would definitely recommend St. Joseph's to my friends if ever
they are in need of home healthcare services."
"I consider it a privilege to have been assisted in my surgical recovery
by an exemplary part of your Physical Therapy team. My therapist was able,
energetic and had a positive presence which was a source of comfort and
encouragement to me. I made great progress under her competent care and
I appreciate the capable manner with which she explained and carried out
the course of treatment. She was prompt, attentive and upbeat; and more
than once her humor and common sense brightened my days. When I reluctantly
said good-bye to her, I felt stronger, more enlightened and confident
that I could continue on my own, following her explicit guidelines and
suggestions. I could not have asked for better care or a more welcome
person to share the anxious post-surgical days."
"Hospice was there for me day-and-night when they were needed. From
what I know about Hospice, the St. Joseph program is one of the most highly
respected. I would like to thank all of the doctors and nurses at St.
Joseph for their wonderful work. I could not have asked for more for my
husband. He passed away with dignity, which the Hospice staff had told
me is the way they work; and they were so right."
"Our Pharmacy Technician was pleasant, very efficient and compassionate.
She returned calls immediately and handled any concerns we had. The Pharmacists
were also very helpful. They made our lives so much easier during a very
difficult time. Thank you for providing such wonderful employees."
"I cannot express how grateful we are for the kind, compassionate,
and exemplary service you provided Clyde in his final days. The peace
and comfort you gave him also allowed us to be at peace and comforted
as he passed into God's eternal care. You are truly angels are on
earth. Thank you so much"
"I have just been released from your weekly visits and wish to thank
you for your superior care and instruction. Your nurse not only became
a welcome friend during my weekly visit but I'd also like to say,
she is the epitome of what we think of as a fine professional nurse, and
certainly a credit to her vocation. On each of her visits here to instruct
me on the task of teaching me the ostomy skills that would be a regular
part of the rest of my life, her pleasant manner and patience made me
feel much less emotionally stressed."
"A job well done St. Joseph Health System, Home Health Agency is excellent!"
"My nurse was exceptional. She spent a lot of time answering questions,
listening and making calls for me. She called me several times on her
day off just to check on my well-being. She is truly an angel."
"We came into St. Jude Hospital and my mother was in such pain from
cancer in her bones. That is where we met these three angels that walked
us through every avenue of the experience. What an amazing team of hospice
workers you have. I am in awe of how you have trained these ladies to
know exactly what to say and what to do. I cannot imagine life and death
without Hospice and wanted to let you know this program is top notch and
will always have our support."